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Q Can we visit your factory to check the goods for the order?
A You are welcome to visit our factory to check the quality. We sincerely hope to establish a sincere business relationship with you.
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Q How can we guarantee quality?
A We have professional quality inspectors who always conduct trial production before mass production and final inspection before shipment.
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Q Do you support OEM service?
A Yes, we offer OEM and ODM services and we have been designing products for customers all over the world.
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Q Where is your factory located?
A Our factory is located in Xiamen, China.
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Q Are you a factory or trading company?
A We are a professional manufacturer of solar mounting system in China, and our product categories include ground mounting, roof mounting, solar carport, and solar agriculture.
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Q How about your after-service?
A We will be responsible for any complaints from our customers (response immediately when we received it, within 3 hours) and would like to help our customers to solve any problems what they meet.
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Q How do you ship the goods and how long does it take to arrive?
A For sample package, we usually ship by DHL or FedEx. It will take 3-5 days to arrive.
For big orders, we usually ship by sea, it will take 7~30 days to arrive, depends on distance.
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Q Do you have any MOQ limit ?
A We don't have a request on MOQ for our current products, 1pc for sample checking is available. But for ODM and OEM products, we have a request on MOQ.
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Q What about the lead time?
A Sample needs 1-2 days, mass production time needs 7~15 days for order quantity more than.
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Q Can I have a free sample?
A If you only need similar samples, we can find it from our showroom, it is free, but you need to cover the courier freight. If you need a customized sample, you need to pay us sample charge. Welcome to get our free samples to test and check quality.
