A We will be responsible for any complaints from our customers (response immediately when we received it, within 3 hours) and would like to help our customers to solve any problems what they meet.
Q How do you ship the goods and how long does it take to arrive?
A
For sample package, we usually ship by DHL or FedEx. It will take 3-5 days to arrive. For big orders, we usually ship by sea, it will take 7~30 days to arrive, depends on distance.
Q Do you have any MOQ limit ?
A We don't have a request on MOQ for our current products, 1pc for sample checking is available. But for ODM and OEM products, we have a request on MOQ.
Q What about the lead time?
A Sample needs 1-2 days, mass production time needs 7~15 days for order quantity more than.
Q Can I have a free sample?
A If you only need similar samples, we can find it from our showroom, it is free, but you need to cover the courier freight. If you need a customized sample, you need to pay us sample charge. Welcome to get our free samples to test and check quality.
