FAQ
Home » Support » FAQ

FAQ

  • Q Why use aluminum alloy for ballast in solar brackets?

    A Aluminum alloys offer a high strength-to-weight ratio, corrosion resistance, and recyclability. Their lightweight nature reduces roof load, while their durability suits harsh environments like coastal areas or industrial zones.
  • Q Is the bracket compatible with different components?

    A
    You need to check whether the hole spacing and width of the bracket rail match the size of the component, and some brackets are adjustable.
  • Q Which one, fixed bracket or tracking bracket?

    A
     
    Fixed bracket: suitable for scenarios with limited budget and low maintenance requirements. Tracking Bracket: Suitable for high sunshine areas, pursuing power generation maximization, and can accept higher cost.
  • Q Is it difficult to install?

    A Easy, prefabricated components are mainly assembled, fast on-site construction, suitable for batch installation
  • Q Is the installation complicated?

    A
    No, it is not complicated. All components are pre-assembled and designed for quick series installation.
  • Q Installation differences for different roof materials (shingle, metal, asphalt)?

    A
    Shingle roofs: use hooks to avoid shingles and recover shingle position after installation; Metal roofs: Clip-and-snap fixtures are used and no drilling is required; Asphalt roofs: use a waterproof base or sealant to avoid water penetration.
     
  • Q Do roof mounts leak?

    A
    Flat roofs: brackets do not require drilling to avoid leaks. Pitched Roofs: Specialized clamps or penetration mounts are used and require a good waterproof seal.
     
  • Q What are the main materials for PV mounts?

    A
    Hot-dip galvanized steel, Aluminum alloy, and Stainless steel.
  • Q How much wind pressure and snow load can PV mounts withstand?

    A
    Design standard general reference:Wind speed: ≤60m/s; Snow load: ≤1.4kN/㎡ Specific calculations according to the specific conditions of the project.
  • Q Does photovoltaic power generation pollute the environment?

    A
    Photovoltaic is a clean energy source with no noise and no pollution during operation and almost zero carbon emissions. Module production and scrapping need to comply with environmental norms.
  • Q Can the mounting system withstand bad weather?

    A
    Yes, high quality PV mountings are tested for wind pressure, snow load, etc. The design will be customized according to the climatic conditions of the project site to ensure long-term stable operation of the system.
  • Q What can you buy from us?

    A Solar Mounting,Tilt Mounting,Solar Carport,Metal Roof Attachment,Tile Roof Attachment,Ground Mounting,Hardware Accessories
  • Q When can I get a quotation?

    A Please send us an email with details of the product list, product photos and drawings you require. We will provide a quotation within 24 hours.
  • Q What's the payment terms?

    A 30% deposit,70% balance before shipping, T/T, L/C, or other payment terms.
  • Q How long is the warranty of your products?

    A Warranty 10 years, service life 20 years.
  • Q Can we visit your factory to check the goods for the order?

    A You are welcome to visit our factory to check the quality. We sincerely hope to establish a sincere business relationship with you.
  • Q How can we guarantee quality?

    A We have professional quality inspectors who always conduct trial production before mass production and final inspection before shipment.
  • Q Do you support OEM service?

    A Yes, we offer OEM and ODM services and we have been designing products for customers all over the world.
  • Q Where is your factory located?

    A Our factory is located in Xiamen, China.
  • Q Are you a factory or trading company?

    A We are a professional manufacturer of solar mounting system in China, and our product categories include ground mounting, roof mounting, solar carport, and solar agriculture.
Copyright ©️ 2024 Xiamen CYC Energy Co.,Ltd. All Rights Reserved. | SitemapPrivacy Policy  闽ICP备2024079793号-1